The right email, at the right time, on its own
Set up welcome, follow-up and cart reminder emails once; Send Inbox Mail sends them to each contact at the right moment.
Set up in a minute from the Automations menu, starting from a template.
What starts it?
Every automation starts with an event; then add email and wait steps in any order you like.
When a contact joins a list
A welcome series for new sign-ups from your site form, API or landing page.
When a newsletter is opened
A second message to everyone who opened, after the time you choose.
When a link is clicked
A tailored offer for contacts who clicked your pricing or product link.
When a cart is abandoned
A reminder to contacts who came from your email and left items in the cart. Cancelled if they order.
When added from the panel
Onboarding or introduction emails for contacts you add one by one.
Step-by-step reports
How many emails each step sent and how many are queued; pause, edit or restart in one click.
How it works
Example: a welcome email right away for everyone who joins your list, then a product email 2 days later.
Pick the trigger
For example “Added to a list from your site” and which list.
Add an email
Choose a ready newsletter and the sending account.
Add a wait
In minutes, hours or days; then another email.
Start it
The automation does the rest; follow the reports in the panel.
Frequently asked questions
What is email automation?
Emails you prepare in advance go out automatically, with the waiting times you set, when something happens: a new contact joins a list, a newsletter is opened, a link is clicked or a cart is abandoned.
Which events can start an automation?
When a newsletter is opened, when a link in it is clicked, when a contact is added to a list via API / form / landing page, when added from the panel, and when a cart is abandoned.
How do cart reminders work?
With the e-commerce tracking code on your site, a contact who arrives from your email, adds to cart but doesn't order gets a reminder after the time you choose (30 minutes, 1 hour, 3 hours or 1 day). If they order, remaining reminders are cancelled; at most one reminder per contact every 7 days.
Do automation emails cost extra?
There's no extra fee; automation emails use your sending credits.
What happened to my old triggers?
All your triggers were converted into automations and keep working the same way; send counts and reports were kept.
Focus on your business; let automations send the emails.
Create a free account and start from a template.